PRIVACY POLICY
Effective Date: 01/01/2026
This Privacy Policy governs the manner in which we collect, use, maintain, and disclose information from users (each, a "User") of this website (the "Site"). This policy applies to the Site and all products and services offered by us, describing how we collect, use, and protect your information when you visit our website or interact with our services.
1. Information We Collect
Personal Identification Information
We collect only the information that you voluntarily provide to us through website forms, appointment requests, social media inquiries, phone calls, or SMS communications. This may include:
Name
Phone number
Email address
Basic related information necessary to provide assistance
We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site-related activities, such as receiving a quote or questionnaire results.
Medical Records:
We do not collect or store medical records. If health-related information is voluntarily provided for application purposes, it is used solely to assist you with plan options and shared only with the selected carrier as required to process your application.
Non-Personal Identification Information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer, IP address, pages visited, time spent on site, and technical information about Users' means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
2. How We Use Your Information
The Site Operator collects and uses Users' personal information for the following purposes:
To respond to your inquiries
To improve customer service: Your information helps us to more effectively respond to your customer service requests and support needs.
To personalize user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
To process requests: We use the information Users provide about themselves to evaluate their potential eligibility for Medicare Plans.
To schedule appointments
To send service notifications
To send marketing communications only if you have expressly consented
3. SMS & Communication Privacy
If you opt into SMS communications from us:
Your phone number will not be shared with third parties for marketing.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Message frequency varies. Message and data rates may apply.
You may reply STOP to cancel or HELP for assistance.
We maintain records of opt-in consent as required by applicable laws and carrier regulations.
Consent to receive marketing messages is not a condition of purchasing any product.
Explicit Consent for Contact:
By submitting this form, you explicitly consent to receive calls, texts, and emails from us, our licensed agents regarding Medicare options via the phone number or email address provided. This consent is voluntary and is not a condition of purchasing any product.
4. Cookies & Website Analytics
Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies being sent. If they do so, note that some parts of the Site may not function properly.
These tools collect anonymous technical information such as IP address, browser type, pages visited, and time spent on site. This information does not personally identify you.
Additionally, we utilize tracking technologies from third-party advertising partners, including Meta (Facebook), to measure the effectiveness of our advertisements and optimize user experience.
These tools may place cookies or use pixel tags to track your interaction with our site after viewing a Facebook ad. This data is used solely for ad measurement and optimization purposes. You can manage your ad preferences via the Facebook Ad Settings page or by opting out of interest-based advertising through the Digital Advertising Alliance.
5. Information Sharing Policy
We do not sell, trade, or rent your personal information to data brokers or for unrelated marketing purposes.
We may share information only when necessary to:
Submit applications to licensed carriers at your request
Comply with legal obligations
Protect against fraud or unlawful activity
Share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our licensed agents and carriers receiving your information are independently responsible for their own privacy practices.
Text messaging originator opt-in data and consent will not be shared, sold, rented, or disclosed to any third parties for marketing or promotional purposes. Such information may only be shared with messaging aggregators and service providers strictly for the purpose of delivering SMS communications.
If you submit information via a Facebook Lead Form, your data is transmitted directly to us. We do not share this data with third parties for marketing purposes, in compliance with Meta's Data Use Restrictions. This data is used solely to contact you regarding Medicare plan options.
6. Data Security
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.
We implement reasonable administrative and technical safeguards to protect your personal information from unauthorized access, disclosure, or misuse. However, no internet transmission is 100% secure.
7. Your Rights
You may:
Request access to your personal information
Request corrections to inaccurate information
Request deletion of your information (subject to legal retention requirements)
Withdraw consent for communications at any time
Opt out of personalized advertising from Meta by visiting the Facebook Ad Settings page or the Network Advertising Initiative opt-out page.
To exercise these rights, contact us at: [email protected]
Also, Email Unsubscribe: You may unsubscribe from email communications at any time by clicking the 'Unsubscribe' link located at the bottom of any email we send.
8. HIPAA Notice
This Site is not a healthcare provider and does not collect, store, or transmit medical records or Protected Health Information (PHI) as defined by HIPAA. Any health-related information provided is strictly for determining plan eligibility and is transmitted directly to the carrier solely for underwriting purposes.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of external websites.
10. Government Disclaimer
This Site is a privately owned website. We are not affiliated with or endorsed by Medicare, SSA.gov, or any federal or state government agency.
The Independent Agency in this "Site" represent Medicare Advantage (HMO, PPO, PFFS) and Prescription Drug Plan (Part D) organizations that have a Medicare contract and/or a Medicare-approved Part D sponsor. Enrollment depends on the plan's contract renewal. Enrollment in a plan may be limited to certain times of the year unless you qualify for a Special Enrollment Period or are in your Medicare Initial Enrollment Period. Not all plans offer all benefits. Benefits may vary by carrier and location. Limitations and exclusions may apply. Medicare evaluates plans each year using a 5-star rating system.
We do not offer every plan available in your area. Please contact Medicare.gov, 1-800-MEDICARE, or your local State Health Insurance Program (SHIP) to get information on all of your options. Available plans and plan counts are determined by your zip code and county.
Dual Eligible Special Needs Plans (D-SNPs) are available to individuals who have both Medicare and Medicaid. Not all members will qualify for all benefits. Benefits vary by plan and service area. Some benefits may be Special Supplemental Benefits for the Chronically Ill (SSBCI). Eligibility is based on qualifying chronic condition(s) and plan criteria; not all members will qualify.
This Site is NOT affiliated with or endorsed by Medicare.gov, SSA.gov, or any federal or state government agency.
This Site is NOT part of Facebook or Meta and is not endorsed by Facebook or Meta in any way. Facebook is a trademark of Meta Platforms, Inc.
11. Changes to This Policy
The Site Operator has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.
Updates will be posted on this page with a revised effective date. Continued use of our website constitutes acceptance of any updates.
12. Contact Information
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us:
Email: [email protected]